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Learn About Our Easy Returns
• Product Warranty
• Return policy
• International Orders
• Return Procedure
• Defective Items
• Restocking fees
• Non-Returnable Products
• Large Print Disclosures
• Returns FAQ
Cancellation Fee
Orders cancelled prior to shipping are subject to a 20% cancellation fee.
Warranty policy
All Warranties on this part are the Manufacturers. The Seller Unleashed Tuning LLC hereby expressly disclaims all warranties, either express or implied, including any implied warranty on merchantability or fitness for a particular purpose, and Unleashed Tuning LLC neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of the part. This disclaimer by the seller, Unleashed Tuning LLC in no way affects the terms of the manufacturers warranties.
Return policy
Parts can only be returned within 30 days of purchase and must be accompanied by the original invoice. There is a 20% restocking fee on all returned parts and canceled orders that have been processed. No refunds on parts that have been Installed/used, Special order, Electrical parts, HPTuners credits, Custom vehicle calibrations or software. Freight charges are not refundable. No refunds after 30 days. We are not responsible for damage or loss in transit.
To initiate a return, a Return Authorization Number (RA#) must be requested within 30 days of receipt of the product. When shipping the return, this RA# must be clearly labeled on the package. Items returned without an RA# are not eligible for refund or exchange.
Canadian Returns
Canadian Orders are eligible for a return or exchange subject to the above conditions. Eligible returns and exchanges will not be refunded the cost of shipping on the original order. Duties and taxes paid on the original order must be must be refunded through the Canadian Border Services Agency (CBSA).
International Orders
International orders are not eligible for return or exchange, unless in the case of manufacturer defect or Unleashed Tuning error.
Return Procedure
1. Contact an Unleashed Tuning Customer Care Specialist at leslie@unleashedtuning.com
2. Our Customer Care Specialists will provide you with an RA#, and email you detailed return instructions.
3. Clearly write and/or affix the RA# on the package and return to the address specified in the email.
4. Unless the return is due to manufacturer defect or Unleashed Tuning error, the customer is responsible for return shipping costs.
Restocking Fees
There is a 20% restocking fee on all returned parts and canceled orders that have been processed. These items qualify for a refund, less the restocking fee and any return shipping costs, when returned with all original packaging, paperwork and parts in new and unused condition.
Non-Returnable Products
No refunds on parts that have been installed/used, Special order, Electrical parts, HPTuners credits, Custom vehicle calibrations or software. Freight charges are not refundable. No refunds after 30 days.
"Large Print" Disclosures
Authorized items must be returned with all original packaging, paperwork and parts in new and unused condition. Items not returned in the above condition will fail inspection and a refund will not be issued.
Unleashed Tuning will not compensate for damages incurred during product installation or use, nor reimburse labor charges or installation fees, under any circumstances.
Returns FAQ
• How do I return an item?
• Can I exchange an item?
• Will I have to pay a restocking fee?
• Who pays for return shipping costs?
• What should I do if I received the wrong item?
How do I return an item?
Contact an Unleashed Tuning Customer Care Specialist at leslie@unleashedtuning.com. We will provide you with an RA#, which is required for all returns, and email you detailed return instructions.
Can I exchange an item?
Yes. Items that include all original packaging, paperwork and parts in new and unused condition may be returned for exchange. Simply follow the standard Unleashed Tuning returns procedure.
Will I have to pay a restocking fee?
There is a 20% restocking fee on all returned parts and canceled orders that have been processed. These items qualify for a refund, less the restocking fee and any return shipping costs. As with all returns, these items are subject to inspection before a credit is issued.
Who pays for return shipping costs?
If the return is due to manufacturer defect or Unleashed Tuning error, we pay for return shipping. Otherwise, the customer is responsible for the cost of returning the item.
What should I do if I received the wrong item?
First, verify whether the item you ordered is the item you actually received. Simply compare the part number on the shipping receipt to the part number on your email order receipt.
If the numbers do not match, we may have shipped the wrong part number. Just contact us at leslie@unleashedtuning.com. We'll process your return, exchange the item for the correct part (if available) and send you a prepaid UPS shipping label for your return item.
If the numbers do match, you may have ordered the incorrect part number. Once again, please contact us at leslie@unleashedtuning.com. We'll process your return and exchange the item for the correct part (if available).
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US Dollars
